Emotional intelligence - an ability to empathize and engage on a human level - will become a core and advocacy-building consumer expectation, as well as a valued everyday life skill demanded by workplaces and personal relationships alike.
Technological Empathy will be boosted by new drivers in 2019: an intensifying battle to perfect scalable AI bots with EI sensibility; a growing ability and freedom to capture/share emotion; desire for human interaction in tech-saturated times; and calls for greater empathy in
polarized times.
Our Free 2019 consumer reports further help you to form the strategy for your business falling in Lingerie, apparel, home, Travel, and many other industries
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